​Terms & Conditions
Flightline (“Company” “we” or “us”) welcomes you to flightlinecanada.com (collectively hereinafter referred to at times as the “Site”). By using or accessing this Site, you hereby agree to be bound by the Terms and Conditions listed on this Site
These terms and conditions are subject to change and can be modified at any time with notice to you. Be sure to review the Terms and Conditions periodically for updates, as your continued use of the Site signifies your acceptance of any changed terms and conditions set forth in this Terms and Conditions Agreement.
*Note that the headings contained in this Terms and Conditions Agreement are inserted for convenience of reference only and shall not in any way define or affect the meaning, construction, or scope of any of the provisions contained in this Terms and Conditions.
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Cancellation Policy
Bookings may be cancelled or modified online at no charge up to 24 hours before your scheduled reservation. Cancellations made within 24 hours of the booking will not be eligible for a refund. We encourage you to make any changes in advance to avoid cancellation fees.
Refund Policy
We understand that plans can change, but please note that refunds will not be issued for cancellations made within 5 hours of your scheduled booking. To receive a full refund, cancellations must be made at least more than 5 hours in advance.
Late & No-Show Policy
All reservations are assigned specific times when booked. It is essential that you arrive on time; lateness will shorten your playing duration. If you arrive 15 minutes later than your schedulaed start time, you will forfeit your reservation. Please see the refund policy.
Privacy Policy
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This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from the Site.
Personal Information We Collect
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When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”
We collect Device Information using the following technologies:
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“Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. – “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.– “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.
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How We Use Your Personal Information
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We use the Registration Information that we collect generally to secure any bookings placed through the Site (including processing your payment information and confirming your bookings). Additionally, we use this Registration Information to communicate with you.
When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
Sharing Your Personal Information
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We have the right to share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights
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Do Not Track
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Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
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Your Rights
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If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident, we note that we are processing your information in order to fulfill your bookings, or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
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Data Retention
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When you register through the Site, we will maintain your Registration information for our records unless and until you ask us to delete this information.
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Changes
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We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
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